MCL Telesales Team Lead

  Bharat Matrimony (Matrimony.com)


2 - 5 Years




24th Apr 2018

Job Description

The Telesales Team Leader is responsible for monitoring and managing team of Telesales and service executives for BM Fresh/BM Renewal/CBS portal, ensuring lead generation and conversion into sales leading to revenue generation.

Key Responsibilities:

1. Monitoring and managing a team of Telesales executives and driving productivity
2. Controlling attrition
3. Segregating and assigning leads across the executives
4. Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved
5.Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives

Skills and Competencies:

1. Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing
skills, persuasive skills, listening skills
2. Good Leadership / Supervisory Skills
3. Service orientation
4. Good Computer & Internet knowledge

Education and Experience:

Graduate with minimum 2-3 year experience in Sales or Customer engagement in BPO/Telesales/Telemarketing/Concept Selling etc domain
One year Sales Team handling experience is must

No of Positions: 4

Salary: 3 to 4 Lakh per year

About the Company

Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in
India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets.

Its flagship products are BharatMatrimony, CommunityMatrimony and
EliteMatrimony in the matchmaking business, with over 2.5 million
active members availing these services.

Bharat Matrimony is India’s leading provider of online matchmaking services and is renowned as the most trusted matrimony portal. It
comprises of a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi
Matrimony to name a few.

Employer Information

Name : Bharat Matrimony (Matrimony.com)

Location : Secunderabad

Contact Email : Jeet@nicefitcareers.com

Website : www.matrimony.com

Last seen : 19th Mar 2020

Recommended for

People who would like to build careers as supervisors and managers in a service based company. 

Great learning opportunity from a well established and growing company.